Payments, Packages & Contracts

Why is part of my balance "in the waiting period"?

If a waiting period is set on our end, new credits and commissions can only be paid out after a few days. This way, we can account for cancellations before any money is transferred.

  • You can see the amount in the waiting period on the Balance page in the "Available balance" card, along with the date from which it can be paid out.
  • You can also use your balance to pay invoices during the waiting period.
  • Money you've topped up isn't affected.
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