Funds you add, overpayments, and refunds at OneCrewRecords can only be used to pay invoices. This is a safeguard: it prevents money from simply being passed through by topping up and then withdrawing (anti-money-laundering regulations).
Credits, affiliate program commissions, and sales revenue can be withdrawn.
Still want your money back? This may be possible, for example after a cancellation. Send us a support ticket in the Accounting category with the amount you'd like back. We'll review it on a case-by-case basis.