Frequently Asked Questions

Forum

Frequently Asked Questions

Answers to the most important questions about the forum – from your first post to notifications and rules.

Getting Started

7 Fragen
Do I need an account to read the forum?

No. You can read and browse all public areas as a guest. To write, react and subscribe, you'll need a free account.

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How do I log in?

Click "Log in" or "Register for free" at the top. With your OneCrewRecords account, you're automatically logged in to the forum – there is no separate forum account.

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How do I change my profile picture and display name?

Open "My Forum Profile" and select "Edit Profile". There you can also choose who is allowed to see your profile.

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Why should I register?

Reading and searching also works as a guest. With a free account, you can also:

  • start topics and reply to posts,
  • react to posts,
  • subscribe to topics and forums and bookmark them,
  • create your own forum profile with a signature and follow other members.

Registration is free – just click "Register for free" at the top.

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Do I have to log in to the forum separately?

No. The forum uses your OneCrewRecords account. If you're logged in to the dashboard, you're logged in to the forum too – there's no separate forum account. If you log out of the dashboard, your session in the forum ends as well.

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I forgot my password – what should I do?
  1. Open the login page and select "Forgot password".
  2. Enter your username or your email address.
  3. You'll receive an email with a one-time link that lets you set a new password.

If no email arrives, check your spam folder as well.

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How do I use the forum on my phone or as an app?

The forum automatically adapts to small screens: tables turn into cards, and the bars are designed for tapping. You don't need your own app – just open onecrewrecords.de/forum in your browser.

If your browser offers it, you can save the page like an app via the browser menu ("Add to Home Screen" or "Install app").

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Topics & Posts

14 Fragen
How do I create a new topic?
  1. Open the appropriate forum.
  2. Click on "New Topic".
  3. Choose a prefix and title, write your text, and click "Publish".

Tip: Use the search first – your question may have already been answered.

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How do I add images or links?

You can drag images straight into the editor or paste them with Ctrl+V. For links to Spotify, YouTube and SoundCloud, a preview appears that you start with "Load content" – this way, no data is transferred to third parties without your action.

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How do I quote a post or mention a member?

Click "Quote" in the post. To save multiple passages, use "Save quote". If you type @ and the first few letters of a name, the editor will suggest matching members.

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What does "Solved" mean on a topic?

The topic starter or a moderator has marked a reply as the "Best Answer". The topic stays open, and the best answer is pinned together at the top.

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How do I reply to a topic?

Open the topic and write your reply in the input field at the bottom (or click "Quote" on a post to refer to it). Clicking "Reply" will publish your post. You will only see the option to reply if you are logged in and have permission to post in the respective forum.

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How do link previews (Spotify, YouTube, SoundCloud) work?

If you add a link to Spotify, YouTube or SoundCloud in a post, a preview appears below it. The content is only loaded after you click "Load content" – this way, no data is transmitted to third parties without your action. You may only insert links and images in forums where you have been granted the right to do so.

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How do I quote multiple posts at once ("Remember quote")?

For each post you want to quote, click "Save quote" in the post menu. You can also highlight a passage of text and quote only that. In your reply, you can insert all saved quotes with a single click.

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How do I use smilies?

In the editor, you'll find the smiley bar above the input field. Clicking a smiley inserts it at the cursor. The smiley code (e.g. :) ) is also automatically replaced by the image in the post.

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What are topic prefixes and topic statuses?

A prefix appears before the title of a topic (e.g. "Question" or "Tip") and helps with sorting. The status shows where a topic currently stands (e.g. "Solved"). The forum team decides which prefixes and statuses are available in each forum; they aren't enabled in every forum.

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What are tags and how do I assign them?

Tags are keywords you add to a topic when you create it. Click a tag to see all topics that use it. The number of tags per topic and their length are limited; the forum team decides which tags you're allowed to create. You can see popular tags on the forum homepage.

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Can I edit or delete my own posts?

Yes, as long as you have been granted the right to do so in the respective forum. You'll then find "Edit" or "Delete" in the post menu. If a post has been edited, the earlier versions remain visible to the author and the forum team.

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Can I start or take part in polls?

You can take part if you're logged in: choose an answer in the poll and cast your vote. You can create your own poll when you start a new topic, as long as the forum allows polls. Topics with a poll are marked in the topic list.

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What are announcements?

Announcements are important notes from the forum team that stay pinned at the top of the forum homepage or within a forum. Please read them before you start a new topic – they often answer your question already.

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What do "New from here" and "▶ N new" mean?

The forum keeps track of what you've read. "▶ N new" next to a topic shows that there are N posts you haven't seen yet; one click takes you to the first unread post. Inside the topic, the "New from here" marker separates what you've read from what's new.

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Search & Discover

4 Fragen
Can I search the forum?

Yes. Use "Search" in the bar at the top of the forum page. You can search by keyword and narrow down the results. As a guest, you'll only see results from forums that are publicly readable.

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How do I find topics without replies or new posts?

In the bar at the top you'll find "Unanswered" (topics nobody has replied to yet) and, as a member, "New Posts" (everything that has been added since your last visit).

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What does "Active 24 h" show?

All topics where something has happened in the last 24 hours – a good starting point to see where discussions are currently taking place.

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How do I mark all forums as read?

As a member, you'll find the link "Mark all forums as read" in the expanded "My Forum" card. After that, all previous posts will count as read.

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Profile & Settings

12 Fragen
How do reactions work?

With a reaction, you can thank someone for a post or show how it resonates with you. You can see which reactions are available right on the post.

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How will I be notified about new replies?

Subscribe to a topic or a forum. Under "My Bookmarks & Subscriptions", you can switch each subscription between a dashboard notification and email.

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How do I edit my forum profile and who can see it?

Open "My Forum Profile" and select "Edit Profile". There you can set who is allowed to see your profile (for example everyone, members only, or just you) and which details are displayed.

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What is a signature and how do I create one?

The signature is a short text that automatically appears below your posts. You set it up in your forum profile or under "My Account → Forum". Rules set by the forum team apply to length, images, and content; violations can lead to your signature being blocked.

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What is the wall on my profile?

On a profile's wall, logged-in members can leave short messages. You can report inappropriate entries; the forum team will review them. Whether the wall is visible depends on your profile settings.

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What are rank and rank badges?

Your rank is based on the number of your posts: the more you write, the higher you climb. It appears under your name in your posts and on your profile. The forum team sets the rank levels. Roles such as Moderator are independent of this.

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What are awards (Bronze, Silver, Gold)?

The forum team hands out awards for outstanding achievements or contributions. They appear as badges on your profile and in your posts – in Bronze, Silver, and Gold levels.

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What is karma and how do I get it?

Karma is a score for helpful contributions: You get points when others react to your posts, and for every reply marked as "Best Answer". Your own reactions don't count. Karma is only visible if the forum team has turned the feature on.

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How do I subscribe to a topic or a forum?

Click "Subscribe" in the topic or forum. When there are new replies, you'll get a notification in your dashboard or by email. You can choose which type you want for each subscription under "My Bookmarks & Subscriptions"; that's also where you end a subscription.

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What are bookmarks and where can I find them?

With the star in the post menu, you can save topics or individual posts privately – only you can see them. You'll find all your bookmarks under "My Bookmarks & Subscriptions"; topics with new posts are marked there.

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What is the ignore list?

With "Ignore member", you hide a member's posts (and wall messages) from your view. The member won't be notified, and the posts remain visible to everyone else. Members of the forum team can't be ignored. You can see your list under "Ignored members".

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How does following work and what are friends?

By clicking "Follow" on a member's profile, you'll see their new topics collected in the "From Followed" feed on the forum home page. If you follow each other, you count as friends. You can turn off the notification for new followers in your settings.

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Rules & Moderation

7 Fragen
What rules apply in the forum?

Treat each other with respect, stay on topic, and only post content that you own the rights to. In case of violations, the forum team may edit posts, issue warnings, or ban accounts.

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How do I report a post?

Open the menu on the post and select "Report". The team will review the report and decide on the next steps.

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Why doesn't my post appear right away?

In some forums, the team reviews new posts before they are published. As soon as your post has been approved, you'll get a notification.

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What are warnings and bans?

If someone breaks the forum rules, the team can issue a warning. In the case of serious or repeated violations, posting in the forum can be temporarily blocked. You will be notified about warnings; reading usually remains possible.

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What are moderators and the forum team?

Moderators and administrators keep things in order: they review reports, move or close topics, and approve posts. You can see who is part of the team on the "Forum Staff" page (if enabled) and by the role badge next to their name.

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Why can't I see certain forums?

Which forums you see depends on your role and whether you're logged in. Some areas are only visible to members, to certain roles, or to accounts with a matching contract. If you're missing an area you expected to see, it's best to get in touch with us.

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How can I have my forum account or my posts deleted?

The forum uses your OneCrewRecords account. You can delete it yourself under "My Account"; the deletion can be reversed for 14 days. It's only possible if nothing is outstanding (e.g. contract, invoices, balance or releases). For your forum posts, please write to us so we can clarify this on a case-by-case basis.

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Your question isn't here?

Ask the community. With a free account, you can start a new topic – or you can search the existing posts first.